Responsible Gambling

At R2Pbet, we are committed to promoting responsible gambling and ensuring that our players enjoy a safe and secure gaming environment. We understand that gambling should be an enjoyable form of entertainment, not a source of problems or distress.

Our Commitment

R2Pbet is dedicated to preventing gambling-related harm and supporting players who may be experiencing difficulties with their gambling habits. We have implemented various tools and measures to help you maintain control over your gambling activities.

Self-Assessment

Ask yourself these important questions:

• Do you gamble more than you can afford to lose?
• Do you chase losses with bigger bets?
• Do you gamble to escape problems or negative feelings?
• Do you lie to family or friends about your gambling?
• Do you neglect work, family, or other responsibilities to gamble?

If you answered "yes" to any of these questions, you may need to reconsider your gambling habits.

Responsible Gambling Tools

We provide the following tools to help you stay in control:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you can deposit into your account. These limits can be decreased immediately but increases require a 24-hour cooling-off period.

Loss Limits

Set limits on how much you can lose over a specific period. Once reached, you won't be able to continue gambling until the period resets.

Session Time Limits

Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is running out.

Reality Checks

Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.

Self-Exclusion

Temporarily or permanently exclude yourself from gambling on our platform. Self-exclusion periods range from 24 hours to permanent exclusion.

Account Closure

Permanently close your account if you no longer wish to gamble with us.

Setting Your Limits

To set any of these limits, log into your account and visit the "Responsible Gambling" section in your account settings, or contact our customer support team at [email protected] or via live chat.

Underage Gambling Prevention

R2Pbet strictly prohibits underage gambling. You must be at least 18 years old to create an account and gamble on our platform. We use advanced age verification systems and regularly monitor accounts for suspicious activity.

If you suspect someone underage is gambling on our platform, please contact us immediately at [email protected].

Signs of Problem Gambling

Problem gambling can affect anyone. Warning signs include:

• Spending more time and money gambling than intended
• Chasing losses with bigger bets
• Borrowing money to gamble
• Neglecting family, work, or social responsibilities
• Feeling anxious, depressed, or guilty about gambling
• Lying about gambling activities
• Unable to stop or control gambling urges

Getting Help

If you're concerned about your gambling habits or those of someone you know, help is available:

UK Support Organizations

• GamCare: Free confidential advice and support
  Phone: 0808 8020 133
  Website: www.gamcare.org.uk
• Gamblers Anonymous: Self-help fellowship
  Phone: 020 7384 3040
  Website: www.gamblersanonymous.org.uk
• BeGambleAware: Information and advice
  Website: www.begambleaware.org
• GamStop: National self-exclusion scheme
  Website: www.gamstop.co.uk

Third-Party Blocking Software

Consider installing gambling blocking software to restrict access to gambling websites:

• Gamban
• Qustodio
• Net Nanny

Financial Support

If gambling has caused financial difficulties, these organizations can help:

• Citizens Advice: Free advice on debt and financial issues
  Phone: 03444 111 444
  Website: www.citizensadvice.org.uk
• StepChange Debt Charity: Free debt advice
  Phone: 0800 138 1111
  Website: www.stepchange.org

Our Support

Our customer support team is trained to recognize signs of problem gambling and can help you access the tools and resources you need. Contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through your account
• Responsible Gambling Team: [email protected]

Regular Reviews

We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date. This page was last updated on March 15, 2026.

Complaints

If you have concerns about our responsible gambling practices, please contact our Compliance Team at [email protected]. If you're not satisfied with our response, you can escalate your complaint to the UK Gambling Commission.

Remember: Gambling should be fun. When the fun stops, stop.