Privacy Policy for R2Pbet Casino

Effective date: March 15, 2026

Welcome to R2Pbet Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, account preferences.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide, operate, and maintain our casino services.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and age verification.
To manage your account and provide customer support.
To process transactions and payments securely.
To send you important notices regarding your account and our services.
To improve our website, products, and services based on your feedback and usage.
To send you marketing communications, where you have given your consent.
To detect, prevent, and address fraud and other illegal activities.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Performance of a contract: to provide you with the services you have requested.
Legal obligation: to comply with UK gambling laws and regulations.
Consent: for marketing communications and certain other purposes where you have given explicit permission.
Legitimate interests: to improve our services, prevent fraud, and ensure security.

4. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to facilitate transactions.
Service providers who perform services on our behalf, such as IT, customer support, and marketing.
Affiliated companies within the R2Pbet group for operational purposes.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. International Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

You have the following rights regarding your personal data:

The right to access and receive a copy of your personal data.
The right to rectify inaccurate or incomplete data.
The right to erase your data, subject to legal obligations.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please visit our Cookies Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

R2Pbet Casino
Email: [email protected]
Address: 45 King’s Road, London, SW3 5TX, United Kingdom
Phone: +44 20 7946 0958